• Just enough to cover the powder in the bowl- start small and add more gradually. Watching it fizz and change is half the fun, so we recommend adding water slowly rather than all at once.

  • It may temporarily stain skin, fabric, and porous surfaces (like unsealed wood or grout). We recommend playing on a tray, tuff tray, or an easy-to-wipe surface, and popping on an apron or old clothes for the messier moments.

  • Yes - all ingredients are non-toxic and safe if accidentally tasted in small amounts. That said, it's designed for sensory play, not eating, so supervision is recommended.

  • We recommend ages 3+. Younger children can absolutely join in with close supervision, especially with the coarser textures like crystal chips or botanicals.

  • Just water and a surface you're happy to get a little messy! Everything else - bowl, spoon, powder - comes in the kit.

  • Yes, we ship nationwide. Orders over $75 qualify for free delivery with code FREEDELIVERY at checkout.

  • Every kit is handmade to order in small batches, so please allow 2-3 business days for us to prepare your order before it's dispatched. We'll send a confirmation email once it's on its way.

  • Once dispatched, standard shipping typically takes 3-5 business days within Sydney/NSW and 4-7 business days to the rest of Australia. You'll receive a tracking link by email as soon as your order ships.

  • Yes - once your order is dispatched, you'll receive an email with a tracking number and link so you can follow its journey.

  • Please get in touch straight away at muddlestudiosau@gmail.com with your order number and a photo if possible, and we'll sort it out for you quickly.

  • Please check our Refund Policy for full details - as these are handmade, food-safe products, some restrictions may apply for hygiene reasons.

  • Every child is different - the powders are fine and smooth rather than gritty, and play can be adjusted (less water, smaller amounts) to suit sensitivity levels. Starting with a small amount in a contained bowl is a gentle way to introduce it.

  • It depends on your kids! Many families find the coconut/steel bowl and spoon is enough for one child to comfortably use per session, so if you have more than one little one wanting to play at the same time, you may want extra tubes, pouches, or a second kit so nobody's waiting for a turn.

Frequently Asked Questions

Returns & Refund Policy

At Muddle Studios, we take great care in handcrafting every kit and product. We want you to love what you receive- but if something isn't right, we're here to help.

Change of Mind
We do not offer returns or exchanges for change of mind on opened or used products. If your item is unopened and in its original condition, please contact us within 7 days of receiving your order to discuss a return. Return shipping costs are at the customer's expense.

Damaged or Faulty Items
If your order arrives damaged or there is a fault with your product, please contact us within 48 hours of receiving your order at muddlestudiosau@gmail.com with a photo of the damage. We will arrange a replacement or refund at no cost to you.

Incorrect Item Received
If you receive the wrong item, please contact us within 48 hours and we will arrange to send the correct item as quickly as possible.

Perishable/Consumable Products
Due to the handmade and perishable nature of our powder products, we are unable to accept returns on opened tubes or pouches unless they are faulty or damaged upon arrival.

Refunds
Approved refunds will be processed within 5-7 business days back to your original payment method.

Contact Us
📧 muddlestudiosau@gmail.com
🌐 muddlestudios.com.au
📱 @muddlestudiosau